1. Introduction
The Roof Detective (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, use our services, or interact with us in other ways.
2. Information We Collect
We may collect the following types of information:
– Personal Information: Name, address, phone number, email address, and other contact details.
– Project Information: Details about your roofing project, including property address, photos, and specifications.
– Payment Information: Credit card details and billing address.
– Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information for the following purposes:
– Providing Services: To provide you with roofing services, estimates, and customer support.
– Communication: To contact you regarding your projects, respond to inquiries, and send updates.
– Billing and Payments: To process payments and manage billing.
– Improvement: To improve our website, services, and customer experience.
– Legal Obligations: To comply with legal and regulatory requirements.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
– Service Providers: Third-party vendors who assist us in providing services, such as payment processors and subcontractors.
– Legal Requirements: Authorities or law enforcement if required by law or to protect our legal rights.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
– Access and obtain a copy of your personal information.
– Correct any inaccuracies in your personal information.
– Request the deletion of your personal information.
– Object to the processing of your personal information.
– Withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Roof Detective
[4438 Indianola Ave]
Columbus, Ohio, 43214
614-500-9005
daniellekaylor@theroofdetective.biz
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.
